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CUSTOMER SERVICE PROGRAMMES × SELF-MASTERY AND DEVELOPMENT PROGRAMMES ×
Apr 07
CUSTOMER CARE ESSENTIALS
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Apr 07
BUSINESS PRESENTATION & PERSUASIVE PUBLIC SPEAKING SKILLS
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES
Apr 14
SERVICE EXCELLENCE PROCESSES FOR FRONT & BACK OFFICE EMPLOYEES
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Apr 20
SMART DECISION-MAKING: AI TOOLS FOR LEADERS & TEAMS
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES
Apr 22
DELIVERING HAPPINESS - CUSTOMER EXPERIENCE MANAGEMENT (CXM)
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Apr 22
INTERPERSONAL RELATIONS & EFFECTIVE COMMUNICATION SKILLS
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES
May 04
PRE-RETIREMENT COURSE - PREPARING TO MANAGE A NEW BEGINNING
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES
May 06
BEHAVIOURAL COMPETENCIES FOR TOP PERFORMANCE
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES
May 11
FRONT DESK AND CUSTOMER RELATIONS SKILLS
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
May 18
THE EFFECTIVE, EFFICIENT AND PRODUCTIVE EMPLOYEE
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES
Jun 02
COMPETENCIES IN SERVICE STRATEGY
--Tom Associates Training--
CUSTOMER SERVICE PROGRAMMES
Jun 09
WORKING WITH EMOTIONAL INTELLIGENCE
--Tom Associates Training--
SELF-MASTERY AND DEVELOPMENT PROGRAMMES